PRIVACY POLICY

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

The  www.elio-california.com website is owned by  SAFFA ECOM LLC, which is a controller of your personal data.

We have adopted this Privacy Policy, which sets out how we handle information collected by www.elio-california.com, including the reasons why we need to collect certain personal information about you. Please read this Privacy Policy before using the www.elio-california.com website.

We care about your personal information and are committed to ensuring its confidentiality and security.



When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which helps us learn about the browser and operating system you are using.

Email Marketing: With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we imply that you consent to our collecting it and using it for that purpose only.

If we ask for your personal information for a secondary reason, like marketing purposes, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting or disclosing your information, you may inform us by contacting us at www.elio-california.com.


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 - WEB HOSTING

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your information is stored through Shopify's data storage and databases, and in the general Shopify application. Your information is stored on a secure server protected by a firewall.


Payment:

If you make your purchase using a direct payment gateway, then Shopify stores your credit card information. This information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction information is retained only as long as is necessary to complete your order. Once your order is complete, your purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant as managed by the PCI Security Standards Council, which is a joint effort of companies like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, see the Shopify Terms of Service here or the Privacy Policy here.


SECTION 5 - THIRD-PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these service providers, we recommend that you carefully read their privacy policies so you understand how they will handle your personal information.

Please remember that certain service providers may be located in or have facilities that are located a different jurisdiction than either you or us. Therefore, if you elect to proceed with a transaction that requires the services of a third-party provider, then your information may become subject to the laws of the jurisdiction in which that provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Sale and Use.


Links

You may leave our website by clicking on certain links on our website. We are not responsible for the privacy practices of these other sites and encourage you to carefully read their privacy policies.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misappropriated, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it is encrypted using the Secure Sockets Layer (SSL) protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES


SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

www.elio-california.com
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We value your privacy and the information you share with us through our SMS marketing service. We use this information to send you SMS text messages (for your order, including abandon checkout reminders), SMS marketing offers and transactional texts, including requests for reviews from us.
Our website uses cookies to keep track of the items you place in your shopping cart, including when you have abandoned checkout. This information is used to determine when to send you a reminder message via SMS.